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Rules and Policies

Fees Due: All Fees are due in full upon the first training session of that month.

Late Fee: Personal Training dues paid after the 10th of that month will incur a $10 late charge, unless arrangements are made ahead of time. No exceptions please. If you are traveling out of town, you will prorate accordingly, but you must pay your dues before you leave town for that month. This does not apply for newly enrolled clients that start after the 10th.

Monthly Gym Dues: Gym dues are $20, and must be paid with training fees at the beginning of the month, or upon enrollment.

Gym Initiation Fee: To be a member of Personal Training by Miles & Company, all members must pay a one time $200. initiation fee.

All Fees are Final and Absolutely NO REFUNDS.

Cancelations: Each appointment is especially reserved for you. A 24hr. Cancelation Notice is required for rescheduling your missed appointment. Last minute cancelations, or no-shows under any circumstance may not be rescheduled, and that session will be forfeited. Pre arranged session make-ups can be scheduled upon request, but must be documented on paper. Absolutely no session make ups can be carried into the next month, and must be scheduled within the month missed. No sessions can be transferred to a family member under any circumstance. Multiple or Regular Cancelations will result in "Daily Rate-$75" fee structure.

Long Term Missed Policy: If you are out for more than two weeks under any circumstance, you must pay 50% per session for any remaining sessions until your return, in order to reserve your spot…unless special arrangements have been made. If you chose to forfeit your spot, you may do so. If you are in a tandem or group session, you must pay 10% to hold your spot upon your return. No exceptions.

Courtesy to Clients in Session: Utilizing the facility outside your paid sessions is allowed, but not our obligation. Clients in session have priority in the gym, and with parking. Please be considerate by staying clear of trainers with clients in session. Also, please park in rear of building to allow those in session to priority parking. For the safety and consideration of other guests, we ask that you do not bring children to our facility. We do not encourage spectators, so all friends, or family members must stay in waiting area in front of facility.